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FAQs

1. Can I customize the machine?

Yes, machine can be customized according to power supply, site limitation, applicable products, usage, etc.

2. What’s the payment terms?

T/T, 30% deposit, 70% balance paid before shipment.

3. What is the warranty period?

1 Year warranty, lifetime maintenance.

4. What is the production lead time?

20days ~ 2 month after Huaxian receives deposit. Different product has different production time.

5. How to support the installation?

Option 1: Machine is installed by local team of client, Huaxian supplies operation manual, installation manual, online technical support and local staff training;

Option 2: Huaxian supplies operation &installation manual, sends engineers or technicians to the site to provide installation guidance, local staff training.

6. What is the package?

Safety wrapping, or wooden package, etc.

7. How to transport?

Our large machines are usually designed to fit into 20ft container, 40ft container and 40ft high cube container. In addition, oversized machines are transported by special container. Other small machines can be transported by sea, air or express.